BPM Consulting 2017-02-03T21:53:33+00:00

The Process Renewal Group is a consulting organization committed to helping its clients successfully manage business change.

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Latest News & Articles

Business Architecture Essentials – Prioritizing Process and Capability Change Part 2: A Comprehensive Treatment

Introduction This is the tenth article in my Business Architecture Essentials series. In article nine I dealt with a fast way of comparing the strategic intent North Star of our vision, goals and objectives as [...]

Business Architecture Essentials – Prioritizing Business and Process Change Part 1: A Fast-tracked Approach

Introduction This is the ninth article in my Business Architecture Essentials series. To date we have tackled business ecosystem dynamics, stakeholder and strategy issues as well as establishing a number of foundational architectural models that [...]

Business Architecture Essentials – Measuring Performance

Introduction This is the eighth article in my Business Architecture Essentials series. With sufficient treatment of the topics that have been tackled so far it is time to deal with the question of how [...]

Dear Manager… I can’t take it anymore!

I consider myself very fortunate in my line of business to have met a lot of very talented people, people who truly care about the business they’re in and the goals that the company [...]

Upcoming Events

Sep
6
Thu
Intersection18 Conference : Self-Management and the process centric organization @ Theater Royal in Prague
Sep 6 @ 11:45 am – 12:30 pm

Imagine a company with no bosses and no time or money wasted on complex layers of management. This is a reality today for a growing number of organizations that are adopting self-management structure. These organizations achieve true organizational agility and eliminate unnecessary management overhead activities. While the self-management organization come in different shapes and sizes, there is one common aspect between all of them, and that is a focus on process management. In fact, an end to end process view becomes the common language that the various teams use to communicate, and operate on a daily basis.

In this session Sasha will:

• Discuss how self-management enables a highly scalable and agile enterprise
• Learn the essence of end to end value process management as can be applied in any organization
• Understand how some self-managed organizations operate
• Develop an appreciation for how process management is critical for self-managed organizations

Oct
15
Mon
Data Modeling Zone – A Foundation For All Things Process: Modeling, Design and Architecture @ The Madison Concourse Hotel
Oct 15 all-day

This working session provides the foundation for the full range of practices from strategic to tactical Business Process Management. It is based on proven formal methods and over twenty years of practical experience of the hundreds of projects conducted by Process Renewal Group and the sage advice found by the leaders at the knowledge portal: BPTrends.com. It provides an overview and discussion of the principles, concepts and techniques required to master business processes. The seminar introduces a systematic approach for your company’s business process architecture and for modeling and redesigning specific processes within it as well as with the prioritization of capability change. It provides a solid basis for newbies and a great refresher for anyone experienced with processes, from architects, analysts, designers and change practitioners. This session establishes a sound baseline and a common language for all work management innovation and process renewal. It will tackle traditional process management and cover the differences required by a digitalized approach which requires an emphasis on data integrity from end to end. It will be delivered in a lively, interactive and enjoyable way by Roger Burlton, a process industry pioneer and thought leader and Sasha Aganova an experience process and culture change practitioner.

Attendees Will Learn:

  • Why Business Processes and BPM are still essential in a world of Agile
  • Core attributes of a Business Process
  • Guidelines from the Business Process Manifesto and the Business Agility Manifesto developed by the presenters
  • Development of a Process Architecture
  • Populating a Process Scoping Canvas
  • A BPM Methodology: from Architecture to Process Models
  • How digitalization changes the methodology

This session will feature:

  • Several working session taking a case study through the stages of a process journey
  • High interaction with the facilitators
  • Guidelines in assuring your business will remain Agile in conducting effective process work
  • Some techniques to get the culture to change and the solutions to stick afterwards
Oct
16
Tue
Data Modeling Zone – The Road to an Agile Business @ The Madison Concourse Hotel
Oct 16 all-day

Every business leader desires to head up a business that can change course quickly; one that would rapidly realize the vision of being anticipatory, adaptable and versatile. Driving out software more rapidly is undeniably useful in this quest but by itself is not sufficient. Clearly, the main challenge is to develop all business capabilities to continuously adapt, keep products and services relevant and ways of working flexible.

For the business to be truly agile a number of interdependent considerations must be on the table. A change in one may affect the others.  Business processes, requisite capabilities, shared data, supporting technologies, business decisions and rules, human competencies and culture, organization structure and roles, measurement and even the business model itself must work in concert.

To achieve this harmony, the business must be designed with a true value delivery perspective from end to end, from customer back to customer, and across a whole value chain especially if it involves multiple departments and external partners which have to be in complete alignment. With the move to a digitalized planet, the challenge is more acute since services and data must now be connected in support of a full customer journey serving multiple personas, scenarios, channels and touch points.

This session will introduce some key requirements to establish a truly agile business. Borrowing from the recently published ‘Business Agility Manifesto’, co-authored by the session leaders, it will describe what’s needed to thrive on uncertainty and to be able to reconfigure the business almost on demand.

  • Attributes of an agile business
  • The critical role of business architecture and a shared knowledge base to enable confident and easy change
  • How to use process and data models to make fast design decisions
  • Sustainability and the right amount of governance
  • Getting executives to understand and act
Oct
22
Mon
BPM Europe 2018 – A Foundation for Process Performance Improvement @ Radisson Blu Portman Hotel
Oct 22 @ 9:30 am – 12:45 pm

A Foundation for Process Performance Improvement

This session provides the foundation for the range of practices of improving specific business process performance metrics into a renewed target state. It is based on proven formal methods and over twenty years of practical experience of the hundreds of projects conducted by Process Renewal Group and the sage advice found at the knowledge portal: BPTrends.com. It provides an overview and discussion of the principles, concepts and techniques required for the process improvement. The seminar introduces a simple and systematic approach for analysing, modeling and redesigning specific processes. It provides a solid basis for newbies and a great refresher for anyone experienced with process. Business managers, analysts and change practitioners will gain from the hands on working sessions that apply the techniques. This session establishes a sound baseline and, a common language for all business analysis conference sessions you attend. Attendees will learn:

  • Why do Process work?
  • Core concepts of Business Process Architecture and Process Improvement
  • Understanding the scope for change
  • Analysing the current state
  • Designing the future state
  • Supporting implementation and ongoing sustainment
BPM Europe 2018 – Business Architecture Essentials @ Radisson Blu Portman Hotel
Oct 22 @ 2:00 pm – 5:15 pm

Business Architecture Essentials

Business Architecture provides a strong foundation for business-wide transformation, digitization and optimization. Given the inherent complexities, making the right choices in what to change is not simple. Designing great solutions that avoid duplication and sub-optimization means that all of the moving parts must be classified, well understood and inter-connected before transformation can confidently begin. Business Architecture subject areas are numerous. Processes and capabilities and other important domains are complex. Being able to find the interconnections among them is even more so. A well-formed Business Architecture can help untangle the confusion and deliver inherently adaptable solutions. This session will introduce some of the critical elements needed.

  • Stakeholder Value Orientation
  • Business Concepts / Information
  • Business Processes
  • Business Capabilities
  • Business Measurement
  • Change Prioritization
  • Process / Capability Alignment
Oct
23
Tue
BPM Europe 2018 – Plenary Keynote: The Value of Management is the Management of Value @ Radisson Blu Portman Hotel
Oct 23 @ 9:15 am – 10:15 am

Plenary Keynote: The Value of Management is the Management of Value

Businesses are undergoing tumultuous changes. Moving from the Agricultural Age to the Industrial Age took a revolution that left lots of casualties in its wake. Moving to the Knowledge Age is proving to be no less turbulent. There is no doubt about where this is going but there will be winners and losers in the transition. Is your organization ready for the move to a new way of working? Are you?  Our enterprise stakeholders – those outside our companies – will continue to demand even more value for themselves. If you cannot provide it there will be little forgiveness. To be sure, no one in the outside world will care about your internal structures and mechanisms but you will have to get them right — get all the dots connected — so no one outside even notices them. End to end value chain optimization and unrelenting value management will be critical. In this age new strategies and innovative ideas cannot be constrained by ancient management hierarchies, broken processes and disjoint technologies. Effective cross functional operations and shared motivation to deliver value will have to become the norm. ‘Management’ will become a required discipline for all knowledge workers to be able to create value. It will no longer remain trapped in a paralysing organizational hierarchy. Organizations will look for a positive return on their investment in management just the way it viewed return on capital – or the means of production – in industrial times. With continuous flowing business change becoming the norm, internal transformation will be a constant requirement for sustaining business relevance in the marketplace. An unrelenting focus on value will just become normal. This is your future. Will you help make it happen?

  • Ages and Revolutions – lessons learned
  • Who cares about value
  • Value orientation – the value chain, value streams and work
  • Value and business agility
  • What this means for analysts, architects and designers
Oct
24
Wed
BPM Europe 2018 – Achieving Business Agility and the Business Agility Manifesto @ Radisson Blu Portman Hotel
Oct 24 @ 9:00 am – 4:45 pm

Achieving Business Agility and the Business Agility Manifesto

Roger Burlton, President, Process Renewal Group, Ronald G. Ross, Co-Founder and Principal, Business Rule Solutions and John Zachman, CEO, Zachman International

Your organization is facing unprecedented challenges from all sides. Customers now expect highly personalized products and services and seamless digital interactions. Your data seems never as reliable as it should be. Programs and projects fail to achieve synergies, silos persist, and traditional organization hierarchies struggle.

How can you keep apace of a marketplace in flux, a need for constant innovation, and an ever-shifting regulatory landscape? Is faster software development the answer? Flexed organization schemes? How do you equip the organization for rapid, never-ending change?

Come to this lively, roundtable session and hear what the three authors of the Business Agility Manifesto have to say about achieving true business agility in the Knowledge Age. Ask these global thought leaders about the critical questions you need answered. Conduct an eye-opening high-level assessment of your own organization’s agility. John, Ron and Roger will present their perspectives and engage in dialogue on the topics as they are tackled throughout the day. The session will be highly interactive so bring your challenges and join in the challenge of the century as we move to a new age in business.

  • The perpetual nature of business change is perpetual
  • The imperatives for management and how they must shape solutions
  • The criticality of a value centric business and operating model
  • Why reusable business knowledge is the new critical business asset
  • Reconfiguration agility
  • Understanding and modeling for an agile business
  • Now what?
BPM Europe 2018 – BPM Keynote: Self-Management and the Process Centric Organisation @ Radisson Blu Portman Hotel
Oct 24 @ 3:45 pm – 4:45 pm

BPM Keynote: Self-Management and the Process Centric Organisation

Imagine a company with no bosses and no time or money wasted on complex layers of management. This is a reality today for a growing number of organizations that are adopting self-management structure.  These organizations achieve true organizational agility and eliminate unnecessary management overhead activities. While the self-management organization come in different shapes and sizes, there is one common aspect between all of them, and that is a focus on process management. In fact, an end to end process view becomes the common language that the various teams use to communicate, and operate on a daily basis.

In this session Sasha will:

  • Discuss how self-management enables a highly scalable and agile enterprise
  • Learn the essence of end to end value process management as can be applied in any organization
  • Understand how some self-managed organizations operate
  • Develop an appreciation for how process management is critical for self-managed organizations
Nov
5
Mon
Building Business Capabilities – The Core Concepts of Business Architecture @ JW MARRIOTT SAN ANTONIO HILL COUNTRY RESORT & SPA
Nov 5 @ 9:00 am – 12:00 pm

The Core Concepts of Business Architecture

Business Architecture provides a strong foundation for business-wide transformation, digitization and optimization and is the basis for having an agile business. Given the inherent complexities, making the right choices in what to change is not simple. Avoiding duplication and sub-optimization means that all of the moving parts must be classified, well understood and inter-connected before change can confidently begin. Business Architecture subject areas are numerous. Processes and capabilities and other important domains are complex enough. Being able to find the interconnections among them is even more so. A well-formed Business Architecture can help untangle the confusion and deliver inherently adaptable solutions.

This session will introduce some of the critical elements needed.

  • Stakeholder Value Orientation
  • Business Concepts / Information models
  • Business Processes
  • Business Capabilities
  • Business Measurement
  • Change Prioritization
  • Process / Capability Alignment
Building Business Capabilities – A Foundation For Process Performance Improvement @ JW MARRIOTT SAN ANTONIO HILL COUNTRY RESORT & SPA
Nov 5 @ 1:30 pm – 4:30 pm

A Foundation For Process Performance Improvement

This session provides the foundation for the range of practices of improving specific business process performance metrics into a renewed target state. It is based on proven formal methods and over twenty years of practical experience of the hundreds of projects conducted by Process Renewal Group and the sage advice found at the knowledge portal: BPTrends.com. It provides an overview and discussion of the principles, concepts and techniques required for the process improvement. The seminar introduces a simple and systematic approach for analysing, modeling and redesigning specific processes. It provides a solid basis for newbies and a great refresher for anyone experienced with process. Business managers, analysts and change practitioners will gain from the hands on working sessions that apply the techniques. This session establishes a sound baseline and, a common language for all business analysis conference sessions you attend.

Attendees will learn:

  • Why do Process work?
  • Core concepts of Business Process Architecture and Process Improvement
  • Understanding the scope for change
  • Analysing the current state
  • Designing the future state
  • Supporting implementation and ongoing sustainment

Process Renewal Group has been a leader in BPM since its incorporation in 1993.

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We are the longest running BPM professional services company in the world. We were the first to develop and apply a comprehensive process methodology that focussed on performance improvement. Based upon these approaches, we have helped our clients globally to realize significant process improvements and new business models on over two hundred occasions. Over this time we have constantly evolved our performance-oriented process improvement practices to incorporate what we have learned from these real engagements. We have introduced pioneering concepts to BPM such as Stakeholder Analysis, Process Architecture, the Input, Output, Guide, Enabler (IGOE) modeling and analysis notation, the Burlton Hexagon capability implementation approach and others.

We have chaired over 40 BPM conferences globally starting in 1995 and due to our constant eye on practical innovation in processes we are continuously sought after to lead the world’s most influential events.

  • First BPM consultants in the world
  • Conducted over 200 BPM projects in over 20 industries
  • Recognized for individualized application of exceptional methods
  • Constantly innovating and educating the industry
  • Chaired over 40 BPM conferences and trained over 10,000 professionals