About Us 2017-02-02T16:59:10+00:00

What Client’s Say

Over a period of 10 years I have had several excellent engagements with the Process Renewal Group. They have trained, mentored and consulted on the subjects of Business Process Management, Business Process Analysis /Modeling, and Strategic Capability Roadmapping. Their methodology and their actionable insights regarding how businesses can determine and improve what is most important to work on, both operationally and strategically, have made a significant impact on my organization’s performance.
Richard B. Levine, Senior Business Architect, Large Regional Grocery Chain
I knew Roger Burlton before he became Roger Burlton! Roger was working with Business Processes before the world even learned how to spell Business Process. But Roger’s focus on Process was different from the typical industry penchant for “silver bullets.” Roger has invested much of his professional life in understanding the essential characteristics of Process in the context of the Enterprise. When I have a question that goes beyond the rather superficial graphic representation of a process model, I go to Roger Burlton. From him I know that I can get definitive answers.
John A. Zachman, CEO, Zachman International
The course was extremely helpful because it got you to think outside the box and explore different techniques of process improvement. It was nicely placed, with anecdotes and live examples. The sessions were lively, informative and extremely useful since they related to my daily work. There was great interaction with a pace that was suitable for the amount of content covered. Finally new ways to analyse processes.
Director Business Process Improvement Group, Large Canadian Bank
Process Renewal Group was our ideal partner for translating our transformation goals into concrete actionable plans to ensure alignment and traceability. I had the opportunity to work with PRG on two occasions, once with a major Canadian Financial Institution and again with a major Canadian Digital Media company. In both cases, I was extremely satisfied with the breadth and depth of their recommendations to drive improved organizational performance through their process-centric and Customer focused approach.
Steve Robert, Sr. Process Architect, Media
The Process Renewal Group played a pivotal role in several major initiatives I was delivering. They helped us understand which areas of the business had to improve to deliver our chosen strategy, several of which were not originally on the focus list but were subsequently validated as the initiatives progressed. They brought a holistic approach to understanding business performance drivers and helped us understand what needed to improve to achieve our objectives. And through these engagements, they helped institute a cultural change towards the role of business processes which continues today. Their success with these engagements has led to further partnership with Process Renewal Group in other areas of the organization.
Tim Evans, Senior Business Architect, Financial Services

Meet our team

Our Founding partners

Roger Burlton, P.Eng., CMC
Roger Burlton, P.Eng., CMCPresident and Managing Partner
Roger is a respected pioneer in the introduction of innovative approaches for Business Management. He is a world leader in the field of Business Process Management, having authored one of the most read and followed books on the topic early in BPM’s growth. Roger’s leadership is also witnessed by his position as chair of several of the most influential conferences each year on BPM and Business Architecture and by his role as chair of the BPTrends.com Advisory Board. The insights he brings to PRG’s consulting clients are thoughtful and pragmatic.
Sasha Aganova, MBA
Sasha Aganova, MBAManaging Partner
Sasha has successfully implemented and executed BPM Programs for organizations in multiple industries, countries and cultures. Both as an operational process manager in successful corporations and as a consulting practice leader, she has exhibited a strong ability to get teams to collaborate and deliver effective programs of business process and cultural transformation. Sasha is a frequent conference speaker where she shares her experience and passion for combining a business process orientation with a cultural lens to assure that complex business change will stick and remain sustainable.

Our Valuable Team Members

Alex Aganov
Alex AganovSr. Process Engineer
Alex is a process engineering expert with extensive international experience spanning multiple industries. Using rigorous methods and techniques, he has led the analysis, design and implementation of challenging business process improvement initiatives, resulting in significant efficiency gains and innovation. Alex has an exceptional ability to analyse and synthesize the most complex business problems.
Adriana Dębska-Gil, MBA
Adriana Dębska-Gil, MBAPartner, Process Renewal Group Polska
Adriana is a founder of Process Renewal Group Polska in 2003. Ada specializes in developing strategic business architectures as well as in creating enterprise governance systems which align vertical and horizontal management structures. Her years of experience in a practical Process Renewal Framework application gained both as a BPM CoE manager and as BPM change consultant, assures a realistic approach to an enterprise cultural and structural BPM transformation. She helps management teams to plan and execute BPM strategy and develop BPM capabilities. She also delivers complex process redesign projects within large-scale IT implementations.
Bill Blackburn
Bill BlackburnPrincipal Consultant
Bill has played a leading role in transformation programmes across a range of industry sectors. He applies benefits management disciplines to drive technology-enabled business change. He has hands-on knowledge of risk management, with a particular capability in frameworks that address organisational risks in a holistic manner. Bill provides organisations with focused consultancy support whilst recognising the value of building in-house expertise, through knowledge transfer plus ongoing mentoring and coaching. He presents regularly at conferences, recent topics including digital transformation and cyber security.
Alexandre M. V. Mello
Alexandre M. V. MelloBusiness Architect
Alexandre has owned and been a managing consultant in two businesses in Brazil, Expertise and BPM Experts. He has been an active BPM practioner for more than 2 decades. His expertise includes executive facilitation, strategy development, process architecture definition, process CoE organization, business transformation roadmap definition as well as process analysis, design and improvement. Alex also delivers BPM training programs and presents frequently at conferences around the world.
Brent Sabean, MBA, CMC
Brent Sabean, MBA, CMC
Brent Sabean is a senior management consultant with over thirty-five years experience helping clients deal with the complex challenges of designing, building and managing high performing organizations. His areas of specialty include business architecture planning, performance management, and business process design.
Rose Alcamo
Rose AlcamoChange Management Specialist
Rose is a tenured practitioner of Organizational Change Management and HR Strategy. Using best-practice tools, she carefully evaluates and mitigates human risk most commonly associated with business change. Her contributions result in streamlining of change initiatives and adoption of the results, enhanced employee performance and business performance improvement.
Li Yang, CBAP
Li Yang, CBAPSenior Business Analyst
Li is a senior business analyst who is passionate about finding the right solutions for her clients. Li has a knack for dealing with challenging stakeholders and facilitating the understanding between diverse business stakeholders and IT specialists. In the past 15 years, Li has led and participated in successful software implementation and process improvement projects in a wide range of industries. Recognized as a leader in the business analysis community, Li tutors online for the Business Analysis Certification Program at the University of British Columbia and is a frequent speaker at conferences.
Chris Jacques
Chris JacquesBusiness Architect
Chris has over twelve years experience delivering transformation planning, process improvement and system implementation projects. Chris has the expertise to see through complex problems and bring clarity to the solutions. He brings an analytical mindset, and practical approach in identifying opportunities that deliver the optimum benefits and drive change.