Consulting

Advisory Consulting Services

We offer a full range of consulting services to support all of the other services and product offerings mentioned previously. As noted earlier, we are particularly known for our ability to transfer knowledge as we provide direct project support. Our primary area of offerings are in the areas described previously applied to improving business performance and renewing information management practices. Our consultants also provide subject expertise in a number of other business areas such as:

Cross Functional Process Expertise

Customer Service
Call Centers and Help Desks
Order Fulfillment
Purchasing
Service Provisioning
Strategic Planning
Information Management
Information Technology Delivery
Financial Management
Engineering
Physical Asset Maintenance Management
Customer Relationship Management

Industries

Government Services (Federal, State/Provincial, Local/Municipal)
High Technology Products and Services
Telecommunications
Utilities
Social Service Delivery
Pulp and Paper
Shipping / Terminal Handling
Information Technology Services
Banking
Student Loans/Financial Aid
Conference Management
Higher Education
Insurance