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Book: Business Process Management
New Book

Business Process Management
Profiting From Process

This book, authored by Process Renewal Group founder, Roger Burlton, provides a comprehensive coverage of process renewal and change management. It is divided into a manager's guide and a practitioners guide and is an invaluable source of knowledge for process centric organizations and those that are trying to be so.

Master the Concepts:
  • Create adaptable processes
  • Improve business performance
  • Align your processes and technologies
  • Enable sustainable human change
  • Implement continuous learning
  • Grow a process-organized enterprise
  • Discover a reusable method for process objects

This book is available at the following sites:
Amazon.com
Amazon.ca
amazon.co.uk Barns & Noble


The areas of Process Renewal Group specialty services are described in the following graphic:

Human Change Management Methods
Consensus Management Facilitation Approaches

Business Architecture & Strategic Alignment Framework & Techniques Business Process and Knowledge Management Framework & Techniques Solution Development, Implementation & Management Framework & Techniques

Project Management Discipline
Quality Assurance / Risk Management Processes

Human Change Management Methods
  • Stakeholder Analysis
  • Change Management Principles Development
  • Communications Planning
  • Communications Message Development
  • Communications Delivery
  • Change Agent Nurturing
  • Staff Awareness, Education and Training Delivery
  • Stakeholder Involvement
  • Focus Group Facilitation
  • Stakeholder Facilitation and Coaching
  • Change Management Monitoring

Consensus Management Facilitation Approaches

  • Workshop Preparation
  • Information Gathering Facilitation
  • Brainstorming Techniques
  • Creative Thinking Techniques
  • Design Workshop Facilitation
  • Consensus Workshop Facilitation

Business Architecture & Strategic Alignment Framework & Techniques

  • Policy Planning
  • SWOT Analysis
  • Business Scenario Development
  • Business Stakeholder Analysis and Modeling
  • Critical Success Factor Development
  • Business Process Architecture Development
  • Business Process Architecture Modeling
  • Key Performance Indicator Development
  • Benchmarking
  • Organizational Strategy
  • Knowledge and HR Competencies and Transition Strategy
  • Facility Strategy
  • Information Technology Architecture
  • Applications Architecture
  • Data Architecture
  • Business Object Architecture
  • Strategy Alignment and Transition Planning

Business Process and Knowledge Management Framework & Techniques

  • Process and Knowledge Vision Development
  • Project Scoping and Objective Setting
  • Evaluation Criteria Development
  • Business Case Development
  • Project Planning
  • Existing Situation Understanding
  • Interviewing and Workshop Facilitation
  • Process Modeling
  • Event, Data & Business Object Modeling
  • Process Measurement
  • Root Cause Analysis
  • Quick Win Identification
  • Practices Benchmarking
  • Technology Enabler Research
  • Creative Design Facilitation
  • Future Process Design
  • Scenario Testing
  • Prototype Interface Development
  • Simulation Modeling
  • Process Modeling Toolkit Evaluation
  • Transformation Planning

Solution Development & Implementation Framework & Techniques
  • Technology Infrastructure Development
  • Facility Infrastructure Development
  • Human Resource Infrastructure Development
  • Policy Development
  • Business Rule Development
  • Process / Procedure Development
  • Role / Job Definition
  • Organization Structure Design
  • HR Incentives
  • Business Object Design
  • Prototyping / Rapid Application Development
  • Scenario Testing
  • Training Development
  • Management Education and Training
  • Staff Training
  • Pilot Project Operation
  • Stakeholder Marketing Development and Awareness
  • Transition Rollout

Process Management Framework & Techniques

  • Business Environment Awareness
  • Performance Measurement
  • Human Resource Incentives
  • Collaborative Feedback Mechanisms
  • Continuous Process Improvement
  • Permanent Re-Training Mechanisms
  • Process Teamwork

Project Management Discipline

  • Project Visioning
  • Project Scoping
  • Project Planning
  • Project Standards Development
  • Project Monitoring and Continuous Improvement
  • Project Deliverable Acceptance
  • Project Commitment Management

Quality Assurance / Risk Management Processes

  • Quality / Risk Checkpoint Determination
  • Quality Criteria Development
  • Self Assurance Question Development
  • Risk Evaluation Checklist Development
  • Quality and Risk Evaluation
  • Business Case Development


© Process Renewal Group Inc.